When one had to send a letter, give it a week for delivery and patiently wait for another 2 weeks before getting a reply. Taking an example of a business setup which has branches in other cities, a network of PCs with web access and other customized programs would guarantee fast communication and timely replies to critical questions.

At my first work place, I implemented an internet payroll system which authorized users to view their pay slips at their convenience, search for old pay slips, submit their time cards and print only the details they required. Earlier on, the same documents needed to be published, manually put into envelopes and dispatched to various branches thru paid courier service.

These then needed to be by hand sorted at the recipient’s end causing a delay and misplacement of some documents. Also, I have seen the intranet working wonders in several setups. If well managed, the intranet can hold all of the info the company want to share its staff. Suspect the handling director wants to send an email to the entire organization, rather than pinning the printed info on physical notice boards, he’ll post the same on the intranet and has all staff read the info at the clicking of a mouse.

Other sorts of info like sales targets, company performance, appraisal targets, company’s product info, phone directory, photograph studio for assorted events and anything more that one want to share can be posted on the intranet.